"If you don't like it... we want it back!" Your purchases with us are never at risk
We will buy back any product you have purchased directly from us for a period of one month after purchase. If you don't think your purchase wasn't worth every penny you spent, contact us to coordinate the return and send it back to us packed well and insured for its value. It doesn't matter that you have used any or all of the product! Our goal is to provide you a quality product with complete, unending Technical Support to identify and correct something that might have been done in error.
Our Return Policy is ours alone. Keep in mind that some our products are sold through authorized dealer/resellers. We can not speak for their respective return policies. Contact the company that you plan to purchase through if you have any questions about their policy.
Before returning product, please email or call us first so we can coordinate the return. Return shipping should be via a common carrier (UPS, FedEx, etc) and insured for original value.
For valuable items, please ensure to pack the item with at least 2" of packing material on all 6 sides of a good quality box. This is a requirement of common carriers in the event there is a claim against the shipment for damage. If upon inspection, the carriers' agent does not see that the product was properly packed you could stand to loose your insurance coverage resulting in a total loss. We will assist you on any questions you might have making a return.